How we use your data
Waitlist privacy notice · Last updated 11 November 2026
This covers the Friction waitlist only. The app will have its own, fuller privacy policy before it opens.
Who we are
Friction is a London dating app in development. For anything about your data, email frictiondating@gmail.com.
What we collect
- Your first name and email address
- Your date of birth, to check you're 18 or over
- Your gender, who you want to see, and your London neighbourhood ("patch")
- Whether a friend invited you, and who you invite
- A scrambled (hashed) version of your internet connection's address, used only to limit how many sign-ups can come from one connection
Who you want to see can reveal your sexual orientation, which the law treats as special category data. We only collect it with your explicit consent (the box you tick when you join).
Why
- To run the waitlist, your place in the queue and invites
- To email you a link to confirm your email address, and keep fake sign-ups and bots out
- To email you when Friction opens in London
- To check there's a good mix of people before launch, and show totals by area of London. These are only ever counts, never names.
Our legal basis is your consent. We don't sell your data, and we don't use it for advertising.
Where it's kept
Your details are stored with our database provider, Supabase, in their London data centre. The website is hosted by Netlify. Emails are sent through Resend. The sign-up form uses Cloudflare Turnstile to check you're a person, not a bot. Only the Friction team can see the waitlist.
How long
Until Friction opens and you've had the chance to move your place across to the app, or until you ask us to delete it, whichever comes first. If Friction doesn't launch, we'll delete the waitlist. If you don't confirm your email within 30 days, your details are deleted automatically.
Your rights
You can ask to see, correct or delete your data, or withdraw your consent, at any time. Email frictiondating@gmail.com. If you're unhappy with how we handle your data, you can complain to the Information Commissioner's Office at ico.org.uk.